The Handshake isn't Dead
Meet Leroy Holding President, Will Carson.
With the ever-advancing communication technologies, reaching customers has changed drastically. Companies have evolved from reaching only a handful of customers with "in-person" visits to reaching masses through e-mails, online platform messaging and texting as the primary norm of communication. Although this new accepted screen-to-screen communication has made transactions faster, it often sacrifices an important part of any business partnership, the human element... the hand shake.
Here at Leroy Holding Truck Lease & Service, we take pride in the value that our business provides our customers through outstanding, in-person customer service. Businesses advertise this concept often but how many businesses do you know of that stand by the word of their employee and back their agreement with a hand shake and a firm promise? If you are a customer of Leroy Holding and have a concern, our President, Will Carson, is only a phone call away and responds with solutions.
Contrary to his millennial cohorts, Will Carson manages his business with an "old-school" mentality, greatly influenced by his grandfather, William H. Brown, founder of Leroy Holding Company (1967). William ran the business based on his word, his handshake. Will Carson's relationships with his customers are built on the same, upholding his promise, his word, his hand shake... no matter what. His loyalty to hold to his word solidifies that the handshake isn’t dead (at Leroy Holding Company). This is a value that sets our company apart from other lease companies and is undeniably why our customers have successfully partnered with us for decades.